Engage Customer

Engage Customer provides its community of over 48,000 leaders with a series of hugely successful live events, which include: industry-recognised Conferences, Director Forums, top-level Roundtable Focus Group Workshops, the must-attend annual Customer Engagement Summit, now in its ninth year, and the annual International Engage Awards.

Over the past decade we have provided our Engage Customer community with a series of hugely successful and industry leading face to face live events including Conferences, Directors Forums, Leadership Roundtable Focus Groups including our flagship ‘must attend’ annual Customer Engagement Summit also in its ninth year, which has grown once again to become a two-day event, attended by over 1,200 senior industry professionals, the International Engage Awards taking place in the evening after the first day. We are in an enviable position of successfully attracting these C-level, Senior Director-level Management, and Heads of responsible, for the implementation and strategy of their customer and employee engagement. Our conferences enjoy 30% annual year-on-year growth and are industry-recognised leading events within their sector.

Our case study-driven conferences have a laser focus on ensuring we provide current and relevant success-led content relating to the latest industry challenges, our presenters are from world class heavy hitting brands such as Amazon, Barclays, BBC, BuzzFeed, Google, John Lewis, Mercedes, Liverpool F.C, M&S, Netflix, NHS, Sky, Samsung, Vogue, WWF, and Virgin, to name a few. Quite often we secure new speakers to the stage before they are seen on the circuit elsewhere. Our highly engaged senior end user audiences are the backbone of our events, and their experience when attending our events is of paramount importance to us. We pride ourselves on showcasing thought-provoking implementable ‘how-to’ success-driven content, helping these industry leaders overcome challenges and helping to further educate them with examples of excellence and best practice.

These communities are supported by our dynamic news driven industry-recognised website, EngageCustomer.com, publishing a weekly newsletter providing a round up of the week news, ground breaking Webinars, podcasts, research, surveys and more – collectively reaching over 250,000 professionals every month.

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8 Jun, 2021
The Virtual Customer Engagement Transformation Conference comes as a growing number of organisations are realising the business benefits that accrue when they work to transform and evolve their customer engagement strategies to keep pace and engage more closely with their...
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