Back to the Future: Innovating Today; Imagining Tomorrow is the theme of this year’s conference. But leaders, teams, organisations, and communities are ready to move forward — to build on our recent resilience; to improve, grow, and thrive again; to innovate and reimagine a better tomorrow! Hear about best practises in leadership, customer engagement, workforce effectiveness, change management, innovation & resilience, promoting inclusion & equity, and more!
IT & Technology
As a result of Minnesota Governor Perpich's 1985-86 Commission on Minnesota's Economic Future, PEN was founded in 1987 as the Minnesota Council for Quality, Inc. Our goal back then was to help Minnesota businesses improve their quality, productivity, and competitiveness. Today, we assist organisations of all types and sizes – businesses, healthcare systems and facilities, educational institutions, nonprofit and governmental agencies – in improving and maintaining their outcomes. Minnesota and the Dakotas are served by the Performance Excellence Network, a non-profit membership-driven organisation.